Textron Field Service Technician in Augusta, Georgia
Field Service Technician
ABOUT TEXTRON SPECIALIZED VEHICLES INC.:
Be the driver of your career.At Textron Specialized Vehicles Inc., our culture allows you to grow within the company while building your career.Developing new leaders and encouraging innovative ideas are critical to the success of our organizations.Our Textron Golf division encompasses the E-Z-GO®, Jacobsen®, Cushman®, and Textron Fleet Management brands, which have more than 250 combined years of serving golf courses and resorts around the world.These brands build proven, high-performing products and infuse them with innovative technology that makes them more reliable, easier to maintain and more efficient.TechForce™, the industry’s most extensive service network, is an integral part of Textron Golf, with decades of expertise supporting our customers’ product maintenance and service needs.We are built on the bedrock of Textron Inc., a Fortune 500 company renowned for brands and products that fuel progress and defend freedom the world over.
From design to drive, Textron Specialized Vehicles has become an industry leader through our belief in having the right people in the right place at the right time. Are you ready to fuel your career?
Responsible for providing general mechanic service to our product portfolio of electrical and gasoline golf cars, industrial vehicles, turf vehicles and trailers. Maintenance, troubleshooting, and repair work will be completed mostly independently and outside the actual conformities of a mechanic shop. All activities will be coordinated with the Service Manager, and may include input from a technical representative and/or the Territory Sales Manager. This position is located within a 50-mile radius of the Augusta, GA area.
Diagnose, troubleshoot, and repair equipment failures of electrical and gasoline golf cars, industrial vehicles, and turf vehicles in the field
Perform product deliveries, retrievals, and set-ups to provide a continuity of service and maintenance of accounts
Produce accurate, reliable, and timely information for all necessary work orders, parts orders, delivery reports, timesheets, and other paperwork as required
Communicate sales leads and customer feedback to appropriate parties including the Service Manager, technical representative or designated Sales professional
Manage and maintain all assigned company equipment, inventory, and tools
Maintain assigned Company vehicle and/or trailer in the areas of cleanliness, preventative maintenance and inspections
Comply with all state and local laws while operating company vehicle
Performs all other related duties as assigned by management
A minimum of 1-3 years of mechanical experience
Proven ability to diagnose and repair vehicles and follow safety instructions and directions
Proficiency with hand tools and other equipment
Excellent active listening, problem solving, and communication skills. Will be expected to relay service related information to customers and other personnel
Self-motivated, independent, and reliable with a strong work ethic
Must supply basic set of tools
Previous experience servicing golf cars is preferred
High school diploma or equivalent required
Technical certification/diploma preferred
Examples include: Automotive Maintenance, Automotive Service, Heavy Equipment Maintenance, Heavy Equipment Service
LICENSE AND/OR CERTIFICATION REQUIREMENTS:
Must hold a valid Driver’s License
Must obtain a DOT medical card
CDL License preferred
Must be able to lift 95 lbs.
Must be able to sit for extended periods as required for driving
Direct Reports: None
Travel Requirements: 95%
Overnight Travel Requirements: 10-15%
Relocation Benefits: Yes
Textron is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of, race, color, religion, gender, age, national origin, military status, veteran status, handicap, physical or mental disability, sexual orientation, gender identity, genetic information or any other characteristic protected by law.
Pay Transparency Policy Statement
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise, have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
Job Product Support
Primary Location US-Georgia-Augusta
Recruiting Company Textron Specialized Vehicles
Job Level Individual Contributor
Shift First Shift
Req ID: 271633