Textron Service Tech/Mechanic - Monterey County, CA in Hayward, California
Service Tech/Mechanic - Monterey County, CA
Be the driver of your career. At Textron Specialized Vehicles Inc., our culture allows you to grow within the company while building your career. Developing new leaders and encouraging innovative ideas are critical to the success of our organizations. Textron Specialized Vehicles Inc. is a leading global manufacturer of golf cars, utility and personal transportation vehicles, and ground support equipment. Textron Specialized Vehicles markets products under the E-Z-GO®, Cushman®, Textron Off Road®, TUG™ and Douglas™ brands; Its vehicles are found in environments ranging from golf courses to factories, airports to planned communities, and theme parks to hunting preserves. From design to drive, Textron Specialized Vehicles has become an industry leader through our belief in having the right people in the right place at the right time. Are you ready to fuel your career?
The primary responsibility of the Service Technician is to complete field service calls scheduled by Service Staff, including the submission of required paperwork daily. Also may complete in-house repairs, both warranty and customer pay as required. Works with other staff to order parts, schedule follow up calls and see tasks through to their completion.This position is directly responsible for all maintenance and repair needs of Jacobsen equipment located at Pebble Beach Resorts courses, and is stationed there for 80 hours per month.
Build and maintain professional relationship with Pebble Beach equipment maintenance staff
Diagnose, troubleshoot and repair equipment failures of Jacobsen and allied products in the field.
Accrue billable labor hours through warranty and customer pay repairs
Complete paperwork and reports in a timely manner
Perform new equipment setups and deliveries when needed
Assist Sales Representatives in delivering and demonstrating equipment as needed
Continue education toward Jacobsen Master Certification
Document weekly work activities through completion of weekly time reports
Service and maintain company vehicle in a clean and professional fashion
Other duties as assigned by management
Must provide own tools
2-3 yearsGolf course or related industry technician, including repair of hybrid and electric equipment.
Comprehensive knowledge of machinery, tools and customer relations
Prior experience with providing Technical Support via phone, fax, email or onsite
LICENSE AND/OR CERTIFICATION REQUIREMENTS:
- Valid Driver’s License, CDL License preferred, DOT Medical Card
Must be able to lift 95 lbs.
Must be able to sit for extended periods as required for driving
View the video of the Service Technician
View the video of the Service Technicianhttps://vimeo.com/atomicstudios/review/188888061/c2bf87bc80
Dealing with Ambiguity
Functional Technical Skills
Integrity and Trust
Learning on the Fly
Drive for Results
Textron is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of, race, color, religion, gender, age, national origin, military status, veteran status, handicap, physical or mental disability, sexual orientation, gender identity, genetic information or any other characteristic protected by law.
Pay Transparency Policy Statement
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise, have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
Job Product Support
Primary Location US-California-Hayward
Recruiting Company Textron Specialized Vehicles
Job Level Individual Contributor
Shift First Shift
Req ID: 264019