Textron Customer Services Media Intern / Summer 2019 in Montreal, Canada

Customer Services Media Intern / Summer 2019


Position Summary:

The Customer Services Intern must be a highly-motivated, self-driven team player that has the ability to perform in a fast-changing business environment. The Customer Services Intern will learn how a simulator works and how the various systems interact to provide the richest and most realistic training experience.

The Customer Services Intern reports to the Customer Services Media Manager.


  • Produce multimedia material to communicate technical information to customers

  • Design and/or coordinate development of functionalities of the customer web portal

  • Analyze business intelligence information to improve customer services

  • Clean-up and strengthen customer data

Transform Your Reality

TRU Simulation Training is a leader in aviation simulation and training, preparing our customers with true-to-life experiences. Driven by innovation and safety, our products help pilots and maintainers achieve daily success in aviation.

We are proudly backed by our parent company, Textron, Inc. (NYSE: TXT), a Fortune 500 known worldwide for aviation and defense brands including Bell Helicopter, Cessna, Beechcraft, Hawker and Textron Systems.

Why launch a career with the TRU Family?

Transform the industry standard: We are an innovative team supporting products ranging from aircraft maintenance and training devices to full motion flight simulators, for both commercial and defense customers. We take the next step to provide hands-on pilot and maintenance training to ensure flight readiness.

Driven by people: We empower people to make the impossible, possible. By joining our diverse team, you will experience new challenges and opportunities to best fit your career goals.

Global growing company: With locations spanning across the U.S, we are also rapidly expanding internationally to continue to support our global customers.



  • Engaged in a university Engineering or Business program (preferably with first year completed or graduated from a related technical program)

  • Interest in applied science and technology

  • Good computer skills

  • Aptitude at interpreting engineering drawings and reports

  • Proficiency with MS Office suite

  • Good oral and written communication skills

  • Good organizational skills

  • Very good knowledge of written English (preferably bilingual)

Job Product Support

Primary Location CA-Quebec-Montreal

Recruiting Company TRU Simulation Training, Inc.

Schedule Full-time

Job Level Individual Contributor

Shift First Shift

Req ID: 271625